Sales Associate

Supports sales agents with administrative tasks, client communication, scheduling appointments, attending open homes, and handling buyer inquiries. This position is ideal for individuals looking to gain experience in property sales.

A Real Estate Sales Associate in New South Wales (NSW) is responsible for assisting real estate agents or sales managers in listing and selling residential properties. They often act as the support backbone for the sales process, ensuring smooth interactions with clients, prospective buyers, and other stakeholders, while focusing on generating sales and building relationships.

Here are the daily tasks of a Real Estate Sales Associate in NSW:

1. Client & Customer Interaction

• Respond to enquiries from potential buyers, sellers, and tenants via phone, email, or in-person visits
• Provide property information, schedule viewings, and follow up with clients after viewings
• Assist in negotiating offers, preparing contracts, and ensuring smooth transactions
• Offer guidance and support to buyers and sellers, answering any questions about the process
• Build relationships with potential buyers and sellers to nurture future sales opportunities

2. Property Showings & Open Homes

• Conduct property viewings for prospective buyers, both privately and in scheduled open homes
• Highlight key features of the property and answer any buyer queries during inspections
• Provide prospective buyers with details about the neighbourhood, amenities, and property features
• Ensure the property is in excellent condition before open homes or private showings (e.g., clean, lights on, doors unlocked)

3. Marketing & Listing Management

• Assist in preparing marketing materials for properties, including brochures, online listings, and social media posts
• Create property advertisements and ensure they are displayed on multiple platforms such as realestate.com.au, Domain, and social media channels
• Ensure listings are up to date with accurate pricing, descriptions, and images
• Coordinate photography sessions and arrange for property signage

4. Lead Generation & Prospecting

• Generate new business leads by calling prospective sellers and buyers (cold calling, database outreach, or through referrals)
• Research local property trends to identify new business opportunities
• Nurture and maintain a database of potential buyers and sellers for future sales
• Attend networking events or community activities to build rapport and connect with potential clients

5. Administrative Support

• Assist with administrative tasks such as completing property documentation, preparing contracts of sale, and filing paperwork
• Manage scheduling and calendar for property showings and client meetings
• Prepare sales reports and assist with daily or weekly team meetings
• Update the CRM (Customer Relationship Management) system with new leads, follow-ups, and property details
• Ensure all documents are completed in compliance with NSW real estate laws and regulations (e.g., Property and Stock Agents Act 2002)

6. Negotiation Support

• Assist the lead agent in negotiating offers and counteroffers between buyers and sellers
• Draft or prepare documents related to negotiation, such as offers to purchase, amendments to contracts, or terms of agreement
• Communicate updates to buyers and sellers in a timely manner during the negotiation process
• Facilitate communication between all parties involved to ensure the transaction moves smoothly toward settlement

7. Open House Coordination & Follow-Up

• Coordinate and host open homes for listed properties, ensuring that all aspects (e.g., property setup, attendee sign-in, feedback collection) are handled efficiently
• Follow up with attendees after open homes to gauge interest, answer questions, and encourage further action toward offers or bids
• Record feedback from potential buyers and relay important information to the lead agent or sales manager

8. Property Valuations & Appraisals Assistance

• Assist in conducting market appraisals for potential sellers by researching recent sales in the area and determining competitive pricing
• Prepare comparative market analysis (CMA) reports and assist the lead agent with presenting pricing strategies to sellers

9. Contract Preparation & Administration

• Assist in drafting, reviewing, and managing contracts for sale or purchase agreements, ensuring accuracy and compliance with NSW laws
• Work with solicitors and conveyancers to ensure contracts are executed correctly
• Help coordinate the exchange of contracts and settlement process

10. Post-Sale Support

• Assist in the post-sale process by coordinating the transfer of ownership, managing settlement dates, and ensuring all parties are satisfied
• Ensure the buyer or seller is well-informed and prepared for any next steps (e.g., property inspections, handover of keys)

A Real Estate Sales Associate in NSW plays a vital role in the sales process by supporting agents, generating leads, conducting property viewings, and assisting with contract management. They are the hands-on support that helps drive the sales pipeline, from initial enquiry to post-sale follow-up, ensuring that clients receive excellent service, and the sales team meets its targets.