Facilities Manager
Ensures the efficient operation of building facilities, including project management, budget control, contractor supervision, and adherence to health and safety regulations. This role involves coordinating maintenance, security, and compliance activities across multiple sites.
A Facilities Manager in New South Wales (NSW) is responsible for overseeing the operation, safety, and maintenance of buildings, infrastructure, and services — often across commercial, residential, or mixed-use properties. The role ensures that facilities are compliant, efficient, and support the needs of tenants or users.
Here’s a detailed breakdown of their daily tasks:
1. Daily Inspections & Site Monitoring
- Conduct walk-throughs of the facility to check cleanliness, safety, and functionality
- Inspect building systems (e.g. HVAC, lighting, lifts, security) for issues
- Identify and log maintenance needs or hazards
2. Maintenance & Repairs Coordination
- Log maintenance requests from occupants or staff
- Schedule and supervise contractors for repairs and servicing (plumbing, electrical, mechanical)
- Ensure preventive maintenance is carried out as per the maintenance schedule
3. Contractor & Vendor Management
- Liaise with cleaning, security, pest control, landscaping, and other service providers
- Monitor contractor performance and ensure safety compliance (e.g. PPE, SWMS)
- Verify contractor inductions, licences, and insurances
4. Health & Safety Compliance
- Ensure all facilities comply with NSW WHS laws and local council regulations
- Maintain fire safety systems (extinguishers, fire panels, emergency lighting)
- Conduct hazard identification and risk assessments regularly
- Keep evacuation plans and safety registers up to date
5. Building Services & Utilities Oversight
- Monitor performance of essential services: HVAC, lifts, energy systems
- Track utility usage (water, power, gas) and identify inefficiencies
- Oversee building automation systems (BMS) where applicable
6. Tenant & Occupant Liaison
- Address tenant concerns or service requests promptly
- Communicate planned works, disruptions, or maintenance schedules
- Support leasing teams with move-ins, handovers, and inspections
7. Record Keeping & Reporting
- Maintain logs of inspections, maintenance tasks, incidents, and compliance checks
- Use facilities management software (e.g. UpKeep, FMClarity, Archibus) to track work orders
- Prepare reports for building owners, strata managers, or directors
8. Budget & Procurement Support
- Track facility-related expenses and work within budget guidelines
- Source quotes and manage procurement of supplies and services
- Recommend cost-saving initiatives or upgrades
9. Emergency Response Preparedness
- Ensure emergency exits and procedures are clear and compliant
- Participate in or organise fire drills, safety training, and incident response planning
- Coordinate urgent response in case of breakdowns or safety incidents
10. Project Management (If Applicable)
- Oversee minor works or upgrade projects (e.g. refurbishments, energy upgrades)
- Liaise with consultants, builders, or engineers
- Ensure projects are delivered on time and within budget
Summary
A Facilities Manager in NSW ensures a building or property operates efficiently, safely, and in line with legal obligations. Their role involves a mix of technical oversight, compliance, tenant service, and contractor coordination.